Terms & Conditions

Welcome to the website of Meghalaya Tourism Development Corporation Limited (“MTDC Ltd”). By accessing our website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”):

Booking Policy

  • You must be at least 18 years old to book accommodation on our website.
  • When you book accommodation on our website, you will be asked to provide personal information such as your name, contact details, and payment information. Please ensure that your personal information is accurate and up-to-date.
  • We reserve the right to refuse or cancel a booking if the accommodation is unavailable or if there is an error in the price or description of the accommodation.

Cancellation and Refund Policy

  • If you need to cancel your booking, please notify us as soon as possible. Cancellation charges may apply depending on the cancellation policy of the hotel or resort you have booked. The cancellation policy may vary for each hotel or resort and will be clearly stated during the booking process.
  • In case of cancellation, the refund amount will be processed as per the cancellation policy of the hotel or resort. Please note that the refund amount may vary depending on the cancellation policy and the time of cancellation.

Privacy Policy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information about how we collect, use, and disclose your personal information.

Payment Gateways

  • We use a third-party payment gateway, PAYMENT GATEWAY, to process your payments. Please refer to our Payment Gateways section for more information about how PAYMENT GATEWAY processes your payment information.

Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of MTDC Ltd or our content providers and is protected by Indian and international copyright laws. You may not use any content from our website without our prior written consent.

Limitation of Liability

  • MTDC Ltd is not responsible for any loss or damage that may arise from your use of our website or your booking of accommodation through our website.
  • MTDC Ltd is not liable for any damages or losses that may arise from the use of any third-party websites or services that are linked to or from our website.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Shillong, Meghalaya.

If you have any concerns or questions about our Terms and Conditions, please contact us at mtdc.ltd@gmail.com.